{"id":13016,"date":"2021-11-25T10:09:46","date_gmt":"2021-11-25T09:09:46","guid":{"rendered":"https:\/\/clinique-larose.com\/?page_id=13016"},"modified":"2026-07-14T01:00:01","modified_gmt":"2026-07-13T23:00:01","slug":"the-canadian-accreditation-process","status":"publish","type":"page","link":"https:\/\/www.test.clinique-larose.com\/mystaging01\/en\/the-canadian-accreditation-process\/","title":{"rendered":"The Canadian accreditation process"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13016\" class=\"elementor elementor-13016\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1b911ec3 elementor-section-stretched elementor-section-full_width elementor-section-height-default elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"1b911ec3\" data-element_type=\"section\" data-e-type=\"section\" 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.axe-wide{background:var(--navy);color:#fff;border-radius:20px;padding:clamp(32px,4vw,44px);margin-top:22px;position:relative;overflow:hidden}\n.clr-dq .axe-wide .bg{position:absolute;inset:0;background:repeating-linear-gradient(135deg,#0b2a5e 0 22px,#0e2f68 22px 44px);opacity:.4}\n.clr-dq .axe-wide .inner{position:relative}\n.clr-dq .axe-wide strong{color:#fff;font-size:19px;display:block;margin-bottom:12px}\n.clr-dq .axe-wide p{color:rgba(255,255,255,.9);font-size:16px;line-height:1.75;margin-bottom:14px}\n.clr-dq .axe-wide p:last-child{margin-bottom:0}\n.clr-dq .split{display:grid;grid-template-columns:1.15fr .85fr;gap:clamp(36px,5vw,64px);align-items:center;margin-top:8px}\n.clr-dq .split h3{font-weight:600;font-size:clamp(20px,2.2vw,26px);margin-bottom:16px}\n.clr-dq .split .ph-img{width:100%;aspect-ratio:4\/3;object-fit:cover;border-radius:24px;border:1px solid var(--line)}\n.clr-dq .recl{display:grid;grid-template-columns:1fr 1fr;gap:24px;margin-top:36px}\n.clr-dq .rcard{background:#fff;border:1px solid var(--line);border-radius:20px;padding:34px 32px}\n.clr-dq .rcard .ic{width:48px;height:48px;border-radius:12px;background:var(--teal);display:grid;place-items:center;margin-bottom:20px}\n.clr-dq .rcard .ic svg{width:24px;height:24px;color:#fff}\n.clr-dq .rcard p{font-size:16px;color:var(--ink-2);line-height:1.75}\n.clr-dq .rcard strong{color:var(--navy)}\n.clr-dq .rcard a{color:var(--teal);font-weight:600}\n.clr-dq[dir=\"rtl\"] .numhead{flex-direction:row-reverse;text-align:right}\n.clr-dq[dir=\"rtl\"] .eyebrow::before{display:none}\n.clr-dq[dir=\"rtl\"] .reftwo li{text-align:right}\n@media(max-width:900px){.clr-dq .reftwo,.clr-dq .accard,.clr-dq .axes,.clr-dq .split,.clr-dq .recl,.clr-dq .stats{grid-template-columns:1fr}.clr-dq .accard .logo{order:-1}.clr-dq .split .media{order:-1}.clr-dq .numhead{gap:18px}}<\/style>\n<div class=\"clr-dq\">\n<header class=\"hero\"><div class=\"bg\"><\/div><div class=\"wrap inner\"><h1>The Canadian <strong>accreditation<\/strong> process<\/h1>\n<nav class=\"breadcrumb\"><a href=\"https:\/\/clinique-larose.com\/en\/\">Home<\/a><span class=\"sep\">\u203a<\/span><span class=\"cur\">The Canadian accreditation process<\/span><\/nav><\/div><\/header>\n<section class=\"section\"><div class=\"wrap\">\n<div class=\"numhead\"><span class=\"num\">01<\/span><div class=\"ht\"><span class=\"eyebrow\">Our commitment<\/span><h2>The Canadian accreditation process<\/h2><\/div><\/div>\n<p class=\"lead\">CLINIQUE LA ROSE is the <strong>first clinic in Africa<\/strong> to engage in a Canadian accreditation process since November 2017.<\/p>\n<div class=\"body-txt mt40\"><p>Healthcare accreditation is an ongoing process of providing objective assessments based on a set of benchmarks or standards of excellence to determine what needs to be improved as part of their commitment to continuous quality improvement.<\/p><\/div>\n<p class=\"reflabel\">In this framework, 16 benchmarks affecting the different activities of the clinic will be applied, including:<\/p>\n<div class=\"reftwo\"><ul><li><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M5 12l4 4L19 7\"\/><\/svg>Governance<\/li><li><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M5 12l4 4L19 7\"\/><\/svg>Leadership<\/li><li><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M5 12l4 4L19 7\"\/><\/svg>Infection prevention<\/li><li><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M5 12l4 4L19 7\"\/><\/svg>Reprocessing and sterilization of reusable medical devices<\/li><li><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M5 12l4 4L19 7\"\/><\/svg>Perioperative services and invasive procedures<\/li><li><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M5 12l4 4L19 7\"\/><\/svg>Medication management<\/li><li><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M5 12l4 4L19 7\"\/><\/svg>Preparation for emergencies and disasters<\/li><li><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M5 12l4 4L19 7\"\/><\/svg>Transfusion services<\/li><\/ul><ul><li><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M5 12l4 4L19 7\"\/><\/svg>Ambulatory care services<\/li><li><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M5 12l4 4L19 7\"\/><\/svg>Emergency services<\/li><li><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M5 12l4 4L19 7\"\/><\/svg>Medical services<\/li><li><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M5 12l4 4L19 7\"\/><\/svg>Obstetric services<\/li><li><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M5 12l4 4L19 7\"\/><\/svg>Intensive care services<\/li><li><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M5 12l4 4L19 7\"\/><\/svg>MAP laboratory<\/li><li><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M5 12l4 4L19 7\"\/><\/svg>MAP Centre<\/li><li><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M5 12l4 4L19 7\"\/><\/svg>Medical imaging<\/li><\/ul><\/div>\n<div class=\"body-txt mt40\"><p>During this process, self-assessments are led by the working teams, while a gap analysis is led by the Canadian team. A simulated visit will be made to assess the clinic's readiness and one last visit will be made to grant us an accreditation certificate to demonstrate conformity with the required criteria.<\/p><\/div>\n<div class=\"accard\"><div class=\"logo\"><img decoding=\"async\" src=\"https:\/\/clinique-larose.com\/wp-content\/uploads\/2022\/04\/accreditation-canada-logo.png\" alt=\"Accreditation Canada\"><\/div><div><p>Accreditation is important as it helps organizations create better health and social care for you, your family and your community. It enables organizations to understand how to better use their resources, increase efficiency, improve quality and safety, and decrease risk.<\/p><\/div><\/div>\n<div class=\"qa\"><h3>What is accreditation?<\/h3><div class=\"body-txt\"><p>Accreditation Canada is the world's most globally recognized organization. For over 60 years, Accreditation Canada has worked with health care facilities in more than 35 countries.<\/p><\/div>\n<div class=\"stats\"><div class=\"stat\"><div class=\"bg\"><\/div><div class=\"n\"><b>1 000+<\/b><\/div><div class=\"l\">Experts in the field<\/div><\/div><div class=\"stat\"><div class=\"bg\"><\/div><div class=\"n\"><b>35+<\/b><\/div><div class=\"l\">Countries<\/div><\/div><div class=\"stat\"><div class=\"bg\"><\/div><div class=\"n\"><b>12 000+<\/b><\/div><div class=\"l\">Facilities using AC programs<\/div><\/div><\/div><\/div>\n<div class=\"qa\"><h3>What does it mean to be accredited?<\/h3><div class=\"body-txt\"><p>When you see the Accreditation Canada seal, you can be sure that the health care organization is striving to meet standards to provide safe, high-quality care. They do this because better quality means better health.<\/p><\/div><\/div>\n<\/div><\/section>\n<section class=\"section cream\"><div class=\"wrap\">\n<div class=\"numhead\"><span class=\"num\">02<\/span><div class=\"ht\"><span class=\"eyebrow\">Our quality approach<\/span><h2>A long-term vision<\/h2><\/div><\/div>\n<p class=\"lead\">In order to provide patients with high-quality services and doctors with optimal working conditions for the practice of medicine, and in order to meet the conditions needed for the clinic's sustainability in a highly competitive context, LA ROSE Clinic adopted a quality approach through the Canadian Accreditation and included it in its long-term vision.<\/p>\n<p class=\"body-txt mt40\" style=\"font-weight:600;color:var(--navy)\">In this context, the focus is to:<\/p>\n<div class=\"axes\">\n<div class=\"axe\"><div class=\"k\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><path d=\"M12 21s-7-4.5-7-9.5A3.5 3.5 0 0112 8a3.5 3.5 0 017 3.5C19 16.5 12 21 12 21z\"\/><path d=\"M9 11l2 2 4-4\"\/><\/svg><\/div><p><strong>Constantly improve the quality and safety of patients care:<\/strong> On the one hand, the clinic's administration undertakes to put in place the necessary human, financial, organizational and technical resources for the ongoing improvement of patient care. On the other hand, it also commits to ensuring strict compliance with hygiene measures and preventing associated infections.<\/p><\/div>\n<div class=\"axe\"><div class=\"k\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><path d=\"M17 20h5v-2a4 4 0 00-3-3.87M9 20H4v-2a4 4 0 013-3.87m6-2.13a4 4 0 10-4-4 4 4 0 004 4z\"\/><\/svg><\/div><p><strong>Fully meet our employees' expectations:<\/strong> We pledge ourselves to listen to our patients and their relatives while respecting their rights (dignity, privacy, treatment continuity, information, etc.) and respecting our doctors and staff.<\/p><\/div>\n<div class=\"axe\"><div class=\"k\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><path d=\"M12 2a10 10 0 100 20 10 10 0 000-20z\"\/><path d=\"M12 6v6l4 2\"\/><\/svg><\/div><p><strong>Provide our doctors with the best working conditions:<\/strong> By providing them with a complete, effective and state-of-the-art technology platform and optimal safety conditions to better take care of their patients.<\/p><\/div>\n<div class=\"axe\"><div class=\"k\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><path d=\"M4 19.5A2.5 2.5 0 016.5 17H20\"\/><path d=\"M6.5 2H20v20H6.5A2.5 2.5 0 014 19.5v-15A2.5 2.5 0 016.5 2z\"\/><path d=\"M9 7h7M9 11h7\"\/><\/svg><\/div><p><strong>Provide staff with adequate resources:<\/strong> By providing the required equipment and training to succeed in their actions and prove their capacities.<\/p><\/div>\n<\/div>\n<div class=\"axe-wide\"><div class=\"bg\"><\/div><div class=\"inner\"><strong>Promote continuous quality improvement and lead the clinic to Canadian Accreditation:<\/strong><p>This involves targeting and prioritizing shortcomings, seeking and implementing solutions and periodically measuring the level of quality achieved. Quality management is digitalized. Documents are electronically managed using QUALIPRO software which allows all the staff to access the various resources necessary for the smooth running of their work and which ensures an effective digital distribution of information in order to leave no room for error.<\/p><p>Training upon hiring and continuous training should be carried out to allow for the periodic evaluation of all staff by their superiors. An annual assessment of skills and goal achievement of the previous year is also carried out to improve the training plan and the skill grid of the staff.<\/p><\/div><\/div>\n<\/div><\/section>\n<section class=\"section\"><div class=\"wrap\">\n<div class=\"numhead\"><span class=\"num\">03<\/span><div class=\"ht\"><span class=\"eyebrow\">Patient safety<\/span><h2>Risk management<\/h2><\/div><\/div>\n<p class=\"lead\">We adopt a prior risk management approach, by mapping and systematically reviewing and managing the institution's risks to avoid their recurrence a posteriori, through the reporting of adverse events.<\/p>\n<div class=\"split mt40\"><div class=\"txt\"><h3>The reporting of adverse events<\/h3><div class=\"body-txt\"><p>The reporting of adverse events is part of our risk management and patient safety policy and is ensured using the institution's information system while maintaining the anonymity of the reporter.<\/p><p>In this context, it is the responsibility of each person to submit without prior request and without delay any information on such events. Failure to comply with this rule may undermine the entire prevention process carried out by the institution.<\/p><p>To promote this return on experience, the medical and general administration of our clinic does not initiate disciplinary proceedings against any employee who has spontaneously revealed in no time, a breach of safety rules in which s\/he took part.<\/p><\/div><\/div><div class=\"media\"><img decoding=\"async\" class=\"ph-img\" src=\"https:\/\/clinique-larose.com\/wp-content\/uploads\/2021\/06\/nouvelles-1.jpg\" alt=\"\"><\/div><\/div>\n<\/div><\/section>\n<section class=\"section cream\"><div class=\"wrap\">\n<div class=\"numhead\"><span class=\"num\">04<\/span><div class=\"ht\"><span class=\"eyebrow\">Listening to you<\/span><h2>Patient experience and satisfaction<\/h2><\/div><\/div>\n<p class=\"lead\">Patients are invited to fill out satisfaction questionnaires that will be subject to a quarterly report. Complaints are immediately processed by the Quality Officer.<\/p>\n<div class=\"recl\"><div class=\"rcard\"><div class=\"ic\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"14\" rx=\"2\"\/><path d=\"M3 7l9 6 9-6\"\/><\/svg><\/div><p>If you have any complaints or suggestions, we would be happy to receive and consider them. To do so, we provide the following email address: <a href=\"mailto:contact@clinique-larose.com\"><strong>contact@clinique-larose.com<\/strong><\/a><br>As well as a complaint and suggestion form available in the departments.<\/p><\/div><div class=\"rcard\"><div class=\"ic\"><svg viewBox=\"0 0 24 24\" fill=\"currentColor\"><path d=\"M17.5 14.4c-.3-.1-1.7-.8-2-.9-.3-.1-.5-.1-.7.1-.2.3-.7.9-.9 1.1-.2.2-.3.2-.6.1-1.8-.9-3-1.6-4.2-3.6-.3-.5.3-.5.9-1.6.1-.2 0-.4 0-.5 0-.1-.7-1.6-.9-2.2-.2-.6-.5-.5-.7-.5h-.6c-.2 0-.5.1-.8.4-.3.3-1 1-1 2.4 0 1.4 1 2.8 1.2 3 .1.2 2 3.1 4.9 4.3 1.8.8 2.5.8 3.4.7.5-.1 1.7-.7 1.9-1.4.2-.7.2-1.2.2-1.4-.1-.1-.3-.2-.6-.3zM12 2C6.5 2 2 6.5 2 12c0 1.8.5 3.4 1.3 4.9L2 22l5.3-1.4c1.4.8 3 1.2 4.7 1.2 5.5 0 10-4.5 10-10S17.5 2 12 2z\"\/><\/svg><\/div><p>You can also contact us via WhatsApp on: <a href=\"tel:0021698757393\"><strong>+216 98 757 393<\/strong><\/a><br>Daily rounds are made by the head of each department, the governess, the hygienist and the Quality Officer to make sure that the patients' conditions of stay comply with our regulations.<\/p><\/div><\/div>\n<\/div><\/section>\n<section class=\"section\"><div class=\"wrap\">\n<div class=\"numhead\"><span class=\"num\">05<\/span><div class=\"ht\"><span class=\"eyebrow\">Continuous improvement<\/span><h2>Auditing, a crucial phase of the process<\/h2><\/div><\/div>\n<p class=\"lead\">Auditing is a crucial phase within the process of assessing the conformity of our practices with the developed guides. The raised areas of improvement are designed within an action plan that will be subject to follow-up based on the fixed deadlines. Continuous improvement is also among the main principles of our quality approach.<\/p>\n<\/div><\/section>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The Canadian accreditation process Home\u203aThe Canadian accreditation process 01Our commitment The Canadian accreditation process CLINIQUE LA ROSE is the first clinic in Africa to engage in a Canadian accreditation process since November 2017. Healthcare accreditation is an ongoing process of providing objective assessments based on&#8230;<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"content-type":"","_vp_format_video_url":"","_vp_image_focal_point":[],"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-13016","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.test.clinique-larose.com\/mystaging01\/wp-json\/wp\/v2\/pages\/13016","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.test.clinique-larose.com\/mystaging01\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.test.clinique-larose.com\/mystaging01\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.test.clinique-larose.com\/mystaging01\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.test.clinique-larose.com\/mystaging01\/wp-json\/wp\/v2\/comments?post=13016"}],"version-history":[{"count":13,"href":"https:\/\/www.test.clinique-larose.com\/mystaging01\/wp-json\/wp\/v2\/pages\/13016\/revisions"}],"predecessor-version":[{"id":19846,"href":"https:\/\/www.test.clinique-larose.com\/mystaging01\/wp-json\/wp\/v2\/pages\/13016\/revisions\/19846"}],"wp:attachment":[{"href":"https:\/\/www.test.clinique-larose.com\/mystaging01\/wp-json\/wp\/v2\/media?parent=13016"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}